Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
Do I need an appointment to visit Vanier Optical?
No appointment is needed for many in-store services. Walk-ins are welcome, and you can also bring an outside prescription if you already have a valid one.
Can I bring my own prescription?
Yes. If you already have a valid prescription, you can bring it to Vanier Optical and the store will help you choose frames and lenses that fit your needs and style.
What eyewear services do you offer?
Vanier Optical offers prescription glasses, sunglasses, contact lens help, kids’ eyewear, free frame adjustments, minor repairs, direct billing support, workplace safety eyewear, and same-day single vision glasses for eligible prescriptions.
Do you offer same-day glasses?
Yes. Vanier Optical offers same-day service for eligible single vision prescriptions. Prescription range, lens availability, and frame suitability must be confirmed first.
What prescriptions qualify for same-day single vision glasses?
Same-day service is for single vision lenses only, and eligibility depends on the prescription range listed on the service page. If the prescription is outside that range, customers should call the store to check available options.
Can I use my own frame for same-day lenses?
In some cases, yes. Your frame can be assessed by the optician first, but frame condition and suitability must be checked before work begins.
What is included with same-day lenses?
Same-day single vision lenses include scratch-resistant and anti-reflective coatings. More lens options may also be available depending on the order.
Do you offer direct billing?
Yes. Vanier Optical offers direct billing for most major insurance plans and also supports ODSP and NIHB when eligible.
Can promotions be combined with direct billing?
Promotions can be used with eligible direct billing, except for ODSP or NIHB. Promotions also cannot be combined with another promotion.
What promotions do you offer?
Vanier Optical offers year-round promotions including 10% off complete glasses for students, 10% off complete glasses for seniors aged 60 and over, and a Family Pack offer with a free selected kid’s frame when a parent buys glasses valued at $299 or more, subject to the listed conditions.
Do you offer free adjustments or repairs?
Yes. Vanier Optical offers free frame adjustments and minor repairs to help keep your eyewear comfortable and in good condition.
Do you offer kids’ glasses?
Yes. Vanier Optical offers kids’ eyewear with budget-friendly and family-friendly options. Kids may qualify for a free frame. Please check our family Pack offer.
Do you offer workplace or safety glasses?
Yes. The Workplace Eyewear Program includes ANSI Z87.1 / CSA Z94.3-approved prescription and non-prescription safety eyewear, regular work glasses, and support for Ottawa businesses on a case-by-case basis.
Can businesses contact you for employee eyewear programs?
Yes. Businesses can contact Vanier Optical to discuss workplace visits, employee pricing, direct billing support for eligible employees, and safety or regular work eyewear options. Please fill out the request information available on our website.
Do you offer eye exams?
Comprehensive eye exams are listed as coming soon, and the services page says customers can join a waiting list to be among the first to book.
Who owns Vanier Optical?
Vanier Optical is owned and operated by Seif Eddine BOUMALA, a Registered Optician, instructor in the Opticianry program at La Cité, and clinic supervisor at the Wabano Eye Clinic.
What makes Vanier Optical different?
Vanier Optical presents itself as a local independent optical store focused on honest advice, clear explanations, practical options, and personal service for different ages, styles, and budgets.
Do you offer glasses for all budgets?
Yes. Vanier Optical offers eyewear solutions for different ages, styles, and budgets, from practical everyday options to designer frames.vanieroptical+1
How long does it usually take to get my glasses?
Do you offer services in languages other than English?
Yes. Vanier Optical serves clients in English, French, and Arabic, which can make it easier for many customers to ask questions and understand their options.